k7e77's Privacy Policy

1.1 Registration and Account Information

When you register with k7e77, we collect the following information:

• Full name and date of birth
• Valid email address and mobile number
• National ID card or passport details (for identity verification)
• Residential address
• Account username and password (stored in encrypted form)

1.2 Financial Transaction Information

During deposit and withdrawal processes, we record the following financial information:

• Details of transactions carried out via bKash, Nagad, Rocket, and bank transfer
• Transaction amount, date, and time
• Partial payment method details (full card numbers are never stored)

1.3 Technical and Usage Information

Information automatically collected while you use the platform:

• IP address and device information
• Browser type and version
• Time spent on the site and browsing history of pages visited
• Data collected through cookies and similar tracking technologies
• Gaming history and preferences

k7e77 uses your personal information for the following legitimate purposes:

2.1 Service Operations

We use your information to create and manage your account, process transactions, provide bonuses and rewards, and personalize your gaming experience.

2.2 Identity Verification and Security

Identity verification is carried out to confirm the account holder's age (21 years or older), prevent fraud, and comply with anti-money laundering (AML) laws.

2.3 Customer Support

Your contact information is used to resolve your issues and provide you with relevant information through 24/7 Bengali live chat and email.

2.4 Technical Improvement

Anonymous and aggregated usage data is analyzed to improve platform performance, identify and fix errors, and add new features.

2.5 Legal Compliance

Information is retained to comply with applicable laws and regulations, respond to requests from regulatory authorities, and in connection with legal claims or proceedings.

k7e77 never sells your personal information or shares it with third parties for advertising purposes. However, information may be shared in the following limited circumstances:

• Payment Processors: Minimum necessary information shared with bKash, Nagad, Rocket, and banking partners to verify and complete transactions.
• Legal Authorities: When required by court order, lawful requests from investigative agencies, or legal obligations.
• Technology Partners: Trusted service providers engaged to operate the platform, who are bound by strict confidentiality agreements.
• Audit Bodies: Anonymous data shared with independent auditors to verify fair play and game integrity.

Your personal information is not shared with third parties in any circumstances other than those mentioned above. Any third-party service provider is contractually required to maintain a standard of protection equivalent to this Privacy Policy.

To ensure the security of your personal information, k7e77 has implemented industry-standard technical and organizational security measures:

4.1 Encryption

All data transmissions are encrypted using SSL (Secure Socket Layer) / TLS protocols. Stored sensitive information is protected by AES-256 encryption. Passwords and financial credentials are always stored in hashed form.

4.2 Access Control

Access to personal information is strictly controlled and limited only to staff who require it. All staff have signed data confidentiality agreements and receive regular security training.

4.3 Monitoring and Testing

Our systems are under continuous security monitoring. Regular penetration testing and security audits are conducted to identify and address potential vulnerabilities.

4.4 Data Breach Response

In the event of a data breach, we will notify affected users as quickly as possible and take immediate steps to minimize the damage.

k7e77 uses cookies and similar technologies to operate the website effectively. Cookies are small text files stored on your device.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the website — such as maintaining login sessions, managing security tokens, and saving language preferences. These cookies cannot be disabled.

5.2 Functional Cookies

Used to remember your preferences and settings, such as your preferred game category and display preferences. These cookies make your experience more personalized.

5.3 Analytical Cookies

Anonymous usage patterns are collected to understand platform usage and improve the service. You can reject these cookies by changing your browser settings, but this may affect some service features.

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations.

• Account Information: For the duration the account is active and for a defined period after closure as required by law.
• Transaction Records: Retained for a defined number of years in line with financial regulations.
• Communication Logs: Retained for a limited period for customer support purposes.
• Analytics Data: May be retained indefinitely after anonymization.

Once the retention period ends, your data is securely deleted or anonymized.

As a user of k7e77, you have the following rights over your personal information:

7.1 Right of Access

You may request a copy of your personal information held by us at any time. We will respond to your request within 30 days.

7.2 Right to Rectification

If your account contains incorrect or outdated information, you may request that it be corrected. Many details can be updated directly from your profile settings.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.

7.4 Right to Object

You may object to the processing of your data for certain purposes, particularly in the case of marketing communications.

7.5 Right to Data Portability

You may request your information in a structured, machine-readable format.

To exercise any of the above rights, contact our support team via 24/7 live chat or by email at [email protected].

k7e77 provides services only to those aged 21 or older. We do not intentionally collect any personal information from minors.

Age verification is mandatory during the registration process. If we discover that a user is under 21, that account will be closed immediately and all associated information will be deleted.

If you believe a minor has registered on our platform, please notify us at [email protected].

We may update this Privacy Policy from time to time. For significant changes, we will notify you in the following ways:

• Sending a notification to your registered email address
• Displaying an update notification when you log in to the platform
• Changing the "Last Updated" date at the top of this page

Continuing to use the platform after any changes will be considered your acceptance of the updated Policy. We therefore recommend visiting this page regularly.

k7e77 is committed to promoting responsible gaming. To this end, we may use your gaming data to:

• Identify unusual gaming patterns that may indicate addiction
• Apply restrictions for users who have self-excluded
• Display relevant messages with responsible gaming resources

To learn more about responsible gaming, visit our Responsible Gaming page.